Can you imagine a world where you would never have to sign a physical piece of paper ever again? That wonderful vision is the basis for this post. Oh, and the huge cost savings that can be achieved by doing so. Electronic Signatures or Digital Transactions Management, while it often Continue reading Electronic Signatures also apply here!
Let me begin by saying that I do not have 30+ years of experience implementing CRM solutions. I do not have an exhaustive list of change management experience either. Nevertheless, with the experience I have at this stage, there is one thing that leaps ahead of all the other parameters Continue reading The #1 Reason your Salesforce.com Implementation Fails
These days I’m getting pretty hooked on e-signing, digital transactions management or electronic signatures (many names!) – there’s a very particular reason for it, that I’ll get back to. To kick off this area I figured a business outlook on things would be a nice first dive into the topic. After Continue reading Is E-signing on your operational roadmap?
My first 3 Technical Lessons: Testing, Storage Analysis and Technical Documentation. 1st of June 2014 was a special day. It was the day I switched sides – from being a client to Salesforce, to becoming a Salesforce Consultant at Capgemini Sogeti. The journey has been, is, and looks to be amazing. Continue reading My First 3 Technical Lessons as a Functional Salesforce Consultant
This blog post is a continuation / reply to a blog post by Salesforce about Outcome, where they’ve interviewed a guy called Mark Hunter, The Sales Hunter. In short, Mark talks about how customers don’t buy features or benefits – they buy outcomes. There’s a 2 minute video, and the blog post itself takes Continue reading Outcome is the new Benefit